Western Wats Philippines, Inc. in MEZ II, Lapulapu, Cebu is a ZERO.
The outbound call center from Salt Lake City, Utah, which is currently operating in Mactan Island, Cebu fails to measure up to industry standards with regards to quality certification and operating standards. The company which is run mostly by Cebuanos has an organization that has failed to provide a management style which is egalitarian and prosperous. Western Wats (http:// www.westernwats.com/) does not speak for a modern westernized way of life or a corporate culture that is willing to promote growth and development. It may as well be the embodiment of all that is ugly about the call center industry and everything that is not sought after as an example among the numerous companies it neighbours at the Mactan Economic Zone in Basak, Lapulapu City. The corporation has a hierarchy that speaks of bureaucracy and egoism with a cutthroat presence that looks down with terror on every unwilling victim. No employee has not been looked down upon and has always had his toes trampled on unwillingly as if servitude was all that mattered as opposed to an empty life of special protests and an all-encompassing effort to impose strength without weakness. Many a fellow has fallen undeserving as prey to these conniving cohorts without being wary of the conspiracy that lurks within to choke the life out of you as if you were never aware. So we have Cebuano-Filipinos advocating a precept for a westernized consciousness which has miserably failed. Indeed, American English never was Filipino English. British English will always be British English. Filipinos will endlessly undergo the cycles of being intrinsically Asians, who, as is known to the whole world, are very capable of the different horrendous, adjudged war crimes committed by the despots of history. Mass murder, genocide, infanticide, torture, ethnic cleansing, every known systematic extermination process known to man has manifested itself from Asians. Cebuano-Filipinos are extremely rude, they have no concept of personal space, they demean each other, and are ill-bred. Western Wats Philippines has been no exception to this plague. Workers had better read the Communist Manifesto and internalize its principles to be able to weather the storms from every day spent as a call center agent. Customer service is non-existent, replaced by a mentality which is perverse and self-centered, not alone uneducated. Refinements are nowhere to be found, from the cleanliness of the workstations to the image projected by cheap computers interconnected in rows and blocks projecting a center that has not been well put up and representing a lower class planning reminiscent of shanties. The Wats, as they notoriously call it, is home to the unrighteous breed of upper-class sales level employees who ooze of triviality and unjustified aloofness. They will scream at you and make false claims as a daily dose of doing you ill. They occupy their time with unworthy pursuits that point the finger and lay the blame. Everything has no order, quiet is never present, and peace sadly abounds. WESTERN WATS IS A VERY LARGE ZERO.
hello ….. i don’t agree that cebuano filipinos are rude and mean.i was a former employee at wats and i can guarantee to you that most of them,especially those who are in higher positions don’t originate from cebu…..we were not salespersons of any kind…however i do agree with you when you said that “The corporation has a hierarchy that speaks of bureaucracy and egoism with a cutthroat presence that looks down with terror on every unwilling victim.” that is 100% true.i resigned cause i could no longer tolerate the kind of treatment that i got . Our superiors were very unproffessional and they feel like they’re gods.Most of the veteran employees would let you feel that they are really that high and you have to respect them because you’re just new.Working at wats had always been a disaster to me and i don’t feel like going there anymore.I guess they don’t have to terminate a lot of people for there are more people resigning day by day.thanks for your blog…i hope this would inspire those who were being humiliated and disrespected by the demons to come out and share their side of story as well. but hey… let me clarify……my 100% percent respect goes to those sups who remain humble in spite of the position they got …..and a ” go to hell ” message to those who were not…..
theres a lot of rumors that we heard about western wats. But the company is promising, they only required a 5 day training, who will not jump to its culprit and join their company? What is happening in Cebu last 2008 is happening too in davao agents. Yeah there were some of them that are too bossy, I think wats modify its employees the more you stay in their company. I dont know if its for the better, or maybe trun out the worse in you. Davao mass termination shock everyone, probabtionary is for 6 months but some of the terminated agents havnt reach 3 months yet,worst the new batch those who joined the company last Sept. They only stated operating last August, and the termination take place this Nov. What happend to 6 months probationary period? Some speculations was they were just using the agents during the peak of political season. Why too soon? Because you are unable to meet the company standards? or they dont have any projects anymore thats why they are treaming down agents. Well thats what you get, for those who were planning to apply better be ready. Their word is the rules. Imagine no late even for 1 minute, if youre late even you informed ahead of time that is consider AWON.
I find Western Wats to be a realm of self-proclaimed and egoistic persons and managers(well most of them). Not just they are proud but so proud about theirselves and put their foot not on the ground but on their head.
Proof: I got this from western wats testimonial
A taxi driver asked me, “Where are you working?”, and so I replied, “Western wats.”. Unexpectedly, the taxi driver said, “Ahh..the one that made watches and like other companies in MEPZII making machine parts, computers and so on and so forth?” To my dismay, I answered him back with a strong voice saying, ” Western Wats is the only market research firm under the call center industry here in Cebu City, Philippines.”
In my opinion this is not proper for someone who is in customer relations. This is very unprofessional, how would a driver know about data collection firm? and did she really need to raise her voice?…well this only shows what Westrern wats is made of…out of know-them-all faggots.
wats didn’t respect the filipinos’ contribution of excellence.
in davao..
massive termination in wats means “wats going on?” ohh my god! will we ever survive the wats’ “survival of the fittest game? ” we never have a sense of security as we work there. we will never know when will we recieve our love letters from the HR saying “you have a hearing”. and in the hearing, no matter how you defend yourself, they wouldn’t listen to you. they don’t have cash, that is why you have to go. ohh… poor wats people, better work in watsons!!!hahahahahaha!!!!!!!!!!!!!!!! tvrlyn
i don’t know why such a company forcing their employees to go on half day when it doesn’t state in the company contract that it could happen. why did such a company like wats exist in the phillipines. this is the only company doing this kind of unrespectful act here in the philippines. if your’re planning to apply in wats, think a thousand times….
wats davao is propagating a culture of incompetence hiring “project managers” who do not even meet the minimum requirement set by “company standards”. would you ever get motivated to maintain tardiness knowing for a fact that the one supervising you was “promoted” after 3 absences and a failed QA within 2 months of probationary employment? plus, on her 1st week of deployment, she has been badmouthing the company, encouraging other agents to resign, and now she is rewarded with a position she never deserved.
she must be so good because she can get away with “no pr, no meal stub” or when you ask to pee, she says “this will be your first and your last”. wonder how the department of labor would react if they knew about this? oh yes, this “manager” is great at screaming at agents who call her “inattention” about long waits.
mass termination because the agents did not meet company standards? ha-ha. were evaluation tools ever objective or scientific? if you don’t kick asses of QAs and PM’s don’t ever expect to “meet company standards”.
in fairness, i don’t want to believe the rumors that her promotion was facilitated by having been on the “screwed” list of “e” i still believe it that the bonding is because she is from cebu and they both worked for a similar company.
anyway, i am resigning. good riddance to losers who continue to have illusions about what western wats is all about.
wats davao is a massive mess in the city, they did not even think of the employees hardwork and trust. wats davao is always making lies that the company is the greatest but i think everbody already know in davao that this stupid company is a big LIE in the fist place. get out of davao wats davao… get out. wats davao is making the lives of the talented davaoneos miserable. i am saying all of these even if i am still working in wats davao right now, can you imagine that?!
GOOD JUDGEOF CHARACTER!? really!? who do you think you are!? f*uck you!!! some of your pm’s are not qualified for the job and you should do something about it! evaluate your pm’s and let’s see tha result!!!! unahin nyo yung traidor na babaeng pm and you know who i mean! she can’t even dial voc and svoc and kung maka-asta parang sino! wire 2 crashed and burned because of her! she can’t do the job and she can’t handle the pressure! ang rami nya ng gusot pero nasa taas pa rin siya and that makes me think baket kaya? cguro kakambal nya ang demonyo.haha oi……wats tang ina nyo! you let go of the good agents and you let go of ecky tapos iniwan nyo yung mga taong traidor na bulok naman when it comes to dialling! saan utak nyo!? WATS davao is a ticking time bomb and just a lil’ more time karma will get you!
we gave you our best and you bastards just used us for the political season! wire 2 is still the best minus the traitor “the she pm”!
i am proud to have the chance to be a part of wire 2 “the original wire 2″ under ecky. we kicked ass and we were the best!!! go fast trackers!
Have mercy on your soul!!! AYAW MO APPLY SA WATS!
to heaven or to hell?? before, it was an honor being part of western wats davao. we are the best wire. we have all the top producers. there was healthy competition. But that was BEFORE.
its a pandemonium terminating people who are very competitive and productive which led to massive demotivation of the people. I am not speaking on my behalf but to all of those who were kicked off and got no fair share of what they should have.
makadawt kag memo??hearing dayun.pagka hearing, tanggal. i mean paatik lang gud..resignation ang dating.haha. they thought they were smart enough.but karma will strike back..and it will be soon.
they will humiliate agents during hearings. that should not be termed “hearing”..what about last chance with the conference room??” bundak-bundakan kag papel..
unsa mn jud ka upto date ang ilang basis sa Productivity Rate? its was or never been substantiable kay lain-lain man ang mugawas sa among unit kesa sa console sa PM.. gee, tas mao na ang reason for receiving memo?
they promised a lot like “after the political season, we will have light shifts but after january, we will have more projects like before.” ohhh common!
pusgon man gani ta magleave. murag part-time lang sya. 3 days in a week ang ihatag s imo arun magwork. masking lyt ang shift, walay good samples..”CRANK UP YOUR PR GUYS”..sus, makabungol najud.
Ang Qa, yes they are very fair i must say.but instead na iimprove ka, after a call or when you are still with a call, duolun kag kalit arun iingun ang imong mali..makawala sa focus. Mangita sila ug mali..we are asians and we are expected not to have SUPERB accents.
yes, we did our best. even if we have very bad samples..but still, wala cla ana..wala silay labot..basta dapat PRODUCTIVE KA.. pati top producers walay lusot.
naa pai forced leave sa december and we are not even paid sa regular holidays. we are entitled for it according to DOLE.see??WAIS??lets just wait and see.
i remember not choosing to have the half-day option before, they told us na “guys, the reason ngano naay materminate kay walay mutake sa option. Is that still an option??ah grabeh..OPTION gani..choice.haller??!! after like 2 hours waiting, they said again, guys, take the option para masave ang uban??!
what about us?katong nangwarta..ang mga naay pamilya nga nagdepende sa wats..nah, bungkag ang kaugmaon..hehe
goodluck sa ilang PM’s ug QA’s sa dial nla..wala nmn laing work..
hello there. I am a newly hired applicant last december 08. We were told to undergo training first quarter of 2009. I think it is because of the “EXTENSION ISSUE” of their building as we were told. It was just horrifying to know all these stuffs (inside hell). I also have friends who applied and got hired last October and December, STILL WAITING IN VAIN. it was like 3 months of HOPELESS WAITING for them. I was just wondering if would they still ACCEPT APPLICANTS given the “TERMINATION ISSUES”???…Who would love to wait this long???
If you have some opinions, for those who care..Thanks for the feedback.
Anybody knows the easiest way of having this issue be known to our Mayor?? Probably, he would have something to say about it, so Danny and his goons and horned-b*tches get it the Digong way. We all know how much he cares for the betterment of his people(davaoeños), and I can really feel that if he gets to have at least a glimpse of the things affirmative in that place, then he’d probably do something about it. What do you think guys??
I think wats is mismanaged. Hiring people needs special skills. If you were not successful finding qualified employees. Replace the manager!
Talking about accent. What the hell!! If you think it is difficult and fillipino will never learn it. That is what who you are. And you are not globally competent. Learning accent is as easy as piece of cake.
i think wats has good management skills. they were very wise in terms of strategies. the problem is not with the people they hire but on the projects dear..all employees there were qualified and very competent..
See, how disgusting western wats is….!!! You were terminating people before and now you are trying to persuade agents not to go who wanted to leave the hell that you are living. What is going on with you people in management wats (except those good people there who are just silent looking in disgust how western wats is being managed). POOR COMPANY!!! Now you are reaping what you sow. For once in your lives western people, wake up. A well-established and fast growing company cares for their people because they are the ones in the first place who give revenue to the company. But what have they been doing, agents were deprived of their very right to proper and conduct compensation. Free coffee, free movie pass or free t-shirt for the top agent of the day. That’s way stupid above anything else while the head bosses and his legion are always having fun to whatever place they chose to gimik. Yeah, you spent with your own money but tell you what, you were receiving and you were spending the salary you don’t deserve. Slimy blood-sucking USERS!!! Please guys, to all who are about to apply and to those who are still currently working with western wats, please, please, tell your friends to forget about it. Even right now that Obama had won the election, a lot of both winning and losing american politicians are still very doubtful and some are furious about the political survey that western wats have done not to mention those households were surprised about the surveys. I just don’t know but I think Western Wats per se lacks and absolutely lacks professional management especially western wats here in the Philippines and Davao to be particular. And oh I heard, Western Wats Cebu is about to CLOSE, what a pity. What comes around, comes around and what goes up must come down. KARMA!!!
Good times, then bad times… then an eerie silence followed… then comes the great havoc. Ominous is the cloud that hangs over everyone at Wats. Nothing is certain. Yes I now sense the opressive feeling of anxiety as assessments, prior to regularization, nears. One of these days I will be receiving a letter of either aproval or termination… I feel uncertain nearing judgement or can I say the apocalypse that brings the 5th horseman.. Famine, Pestilence, War, Havoc.. most dangerous is Man. Man can bring down lives.. pls be careful with your pens. To the management deciding for our future, pls decide well. Thank you
magclose na jud diay ang wats cebu… pati ba ang davao mag close na? paki confirm daw ni nga news kung tinuod ba kay daghan malipay nga tao sa dakbayan..
Geezzz.. I’m sick and tired of what’s happenng in the company.. God its my 3rd month and I can count how many days I had work. I was given a force leave option which I really never had an option kay sila man ang nagbuot nga mag leave ko. The salary also sucks and the freaking high position sickos are like Gods. They booted out the good workers and agents and they are left with the cockfaces! geezzzz.. even sutherland is better or dynatech!!!! Im resigning!! guys from ricko’s. you know who am I! boycott and wats! panirado na mo!!! loslos ninyo!!!!
tanawa ra manirado najud diay ang sa cebu!…
maningil pko sa amun PM’s na naa utang sa akua nga 1.5k
haysss panuway nlng jud!!
sa tanan bisor nko nga maau.. ups to you guys!!!
sa mga panuway ug mga pakuyaw2.. go to hell!!!!
WATS IS GOING DOWN TO HELL WITH YOU GUYS!!
people should not have written blogs like these if there isn’t any single truth to the rumors. I loved wats because it was my first official job but instead, people there doesn’t seem they were once your co-agents or batchmates. if they were promoted, SOME were like gods.
they should know how to put their feet off the ground and tell no fake promises to those who still hope.
I did not received a memo. I did not waited for it. i resigned because how can you efficiently work if day by day you are anticipating for any memos. see?its not motivating..noneless, it the other way around.
goodluck to you guys. while others are moving on, others are also falling down.
Hi guys…sorry kung medyo off-topic but I’d like to make contact with supervisors, Qualityt Officers or managers na nawala na sa Western Wats… I’m in Manila and I will aprreiate it if you can help me with their names and contact numbers. Thanks so much
sana nga better opportunity yan kasi kung trap yan kawawa naman. wala akong kilala sa davao pero sa cebu marami. but i know one PM girl na masyadong sikat sa wats davao dahil sa kanyang “indian” accent, julia i think is the name of the girl. and she was just terminated because of being an incompetent PM, at nagmakaawa pa daw talaga ang girl nung tatanggalin na sya at sinabing ” huwag po kasi may apat akong anak” pero wala talaga. kawawa naman ang girl, if i only know the cel number of julia i would give it to you Better Opportunities pero try ko i search sa mga friends ko. wag kayo kumuha ng mga manager o pm sa wats kasi most probably they don’t know anything on the floor, mga agent kunin nyo at ituring nyong tao hindi tulad ng pagturing ng wats cebu sa mga agents nila.
I was with wats january of 2007… i had good ‘ol memories there. I met new friends, carpool buddies and what have you… i was terminated by a single mistake of not repeating the question… what the fuck? kadto ra ang rason…. adto na time daghan na ang ga resign or gi terminate…. miss the meals though… hehehe….. basta walay ayo ang wats…. may ra nag sara… gaba…..
Hi … Better Opportunities ba talaga yan o trap?… hindi ito trap I am really looking for people who knows market research…importante lang talaga. We have a client coming in and we need an expert advice kaya we want to hire somebody who knows. If its possible please send me a text message at 0928-5025758… txt lang na ur from cebu and we will call you… Thanks so much for the help. we will wait.
Ok agents or ex agents. Wats hired you not becuase you were good but we had no choice! Remember that! We had no choice! The best agent can’t even be compared to the worst in Cebu. You agents here can’t even coverse straight english. All you can do is to read straight!
I’m just bursting your arrogant BUBBLES!
Remember what I said guys, We hired you guys becuase we had no Choice!
And for Ecky loyalist, he’s ann asshole but we can’t deny he was one of the best in Wats. No one can’t deny his contribution in Quancept.
Basta kayo mga agents, puro kayo batbat hindi naman kayo magagaling!
Blehhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh!
tekdek:
if you hire them because you have no choice then that means your are not good after all. you must really sucks cause you can’t even hire a decent agent, which means, agents that are good never chose you at all.
come on, don’t think it makes you look good saying you hire these agents because you have no choice, in fact it makes you even more bad. what kind of management and company settles for mediocre? is that what you want to portray western wats? boasting to be a world class call center with a “hired by no choice agents”?
you just flush yourself down the drain. whoever tedek is, western wats should be ashamed of you with this comment.
i totally agree with u anonymous..i have been waiting for a call from wats to start training…but still im dangling in a hook..my friends have been working there but i get confused now of the comments posted. I got a handful of former co-workers from a different office, working presently at wats and they love the job… but then again…sentiments can’t be shared..i need to experience it first and be there before i can say what it is to be said…good luck and god bless to all of us..
paita pud ani akong nabasahn oie. puros man negative sa western wats.ugma na bya ko magsugod.mura mag kaatrason nako.
WATS is fine and ok. Only the ex-agents make it appear really bad. All they know is to destroy peoples lives thru their anonymous text messages ans blogs.They have destroyed lives of our supervisors and our best PM. Don’t believe these blogs. I tell you, you can never trust Davaoeno’s.
I love to observe and there are a lot of things Wats just dont understand. Guys when dialing its like your throwing your fish pole into the pacific ocean, even if your rod is the best of the best. It’s not the terminal to receive good calls or to get live respondents or get a lot of TAD’s guys. Its the thing we called unpredictive. Why? even computer cannot tell that the phone dialed well be answered and the other one on the line is available. I asked danny devito about that and he was telling me about the “learning curve”. Maybe he thought that I’m no good. I thought there would still be a chance in being with the company with the given hearing but I guess they would just wanna hear your part and never understand them. My plans were ruined because of termination but I guess I have to start all over again. Well guys, its not our loss its the companies. Even regular people get a product rate of zero not running 1 month pa, what more in the following months.
well, ganyan tlaga ang buhay…….. parang G.Q. =)
western wats is not yet close. it is still ongoing operations. lets just wait and see.
Alright.. having read everything that has been written, i can therefore finally conclude that there is certainly a high degree of truth to the things that have been mentioned…
I’ve been working for wats for roughly under a month and I for one can certainly attest to all of the concerns of former and present agents.
First few days of work were exhilarating. One finally gets to sit and mingle with other agents (fortunately i was assigned in wire3) , who were very,very good at what they were doing. I even made it a point to learn something new from them everyday so that I can be as productive and as dexterous as they were. Fellow agents were and still are definitely approachable, helpful, friendly and knowledgeable.
The pm’s, gwen and hunee, whom i have had the privilege of working with, were very accommodating and somehow motivating in their own way. They seemed to be two immiscible characters who surprisingly worked in sync despite their different managerial approaches and techniques. Although we cannot deny the fact that there will always be those days where PMS and other female hormone-related factors and what-not affect their general mood. But aside from that, they are most definitely alright in my book.
The QA’s, v and j (i like to refer to them this way, hihihi..) are most definitely helpful. V is certainly one of my motivators for improvement. She compliments on personal and technical progress, and helps correct shortcomings and PnA errors. They are soft spoken and extremely helpful, ergo they are okay in my book as well.
All in all, “wire” or current working environment has not fallen short of my expectations. However, the issue regarding the light work loads, the “LEAVE OPTIONS” (technically speaking,OPTION = CHOICE, in this case we have no f*cking choice. its f*cking required), and the matter of contract discrepancies that i just can’t wrap my finger around.
My first day on the job was extremely disappointing to a certain degree because we were asked to have about 2 hour shift under time. This went on for days… They said the projects were light and the samples were terrible so i guess as newbies, naive as we were, we were bound to succumb to the companies technicalities. But as days went, undertimes became leaves which could last upto 5 days consecutively. I mean seriously, how can one possibly regain his momentum for working if he hasn’t been to work for FIVE DAYS STRAIGHT!!!!??? COME ON!!!! I tried to be patient… I tried to understand… so i waited and hung on… hoping that some ounce of good could finally come out of this… but gosh… LONG WAIT!!!! (hehe..) Eventually, personal perceptions regarding my work has changed drastically. I was not as excited as i was at work… my PR was drowning, i wasn’t having as much fun.. waking up was a tedious task… working and dialing was even worse. Then finally it came to a point where i hated going to work… All this happened within under a month’s time… Call me impatient or whatever, but this just didn’t seem right to me.
My point is basically im not happy anymore. There is no sense of security and stability. It felt more like a part time job than a full time company association. It felt pointless and mediocre. I had no true sense of purpose. Despite the fact that a lot of agents were OKAY with this kind of seemingly temporary professional stature, hence the numerous regular agents still working for wats, i think this job, and this personal and professional indignation is not for me…
WESTERN WATS DAVAO has not lived up to the expectations and extremely high numbers that they made for themselves. They have made false promises and had fellow agents and applicants believing their charade of sworn financial stability. I daresay, do not be fooled by the five digit salary or sugar coated promises of professional growth and assignation. These are nothing more than lures that will surely entice you and get you hooked at first glance.
I will be submitting my immediate resignation this week. Call this experience a social experiment, an eye opener, a rude introduction to the ugly world of employment and business. But nevertheless, i am still grateful for the opportunity that wats gave me. I learned a lot… I earned some money… And I know now what NOT to look for in a job…
To future applicants, hope this helps… just learn to weigh out the pros and the cons…
OHHH!!!!! and P.S. :
everything (hmm… i think…) they said about danny is OH SO TRUE!!! dude!!! u gotta learn how to smile!!!! you look like you’ve got a year-long tummy ache that’s just dying to come out… and don’t be so rude to your subordinates, after all, you were once a subordinate yourself… and if people or AGENTS have questions or concerns and u have no idea how to impart the knowledge that YOU DON’T HAVE, please don’t resort to arrogance and insolence… it just exemplifies you’re utter lack of common knowledge about your job.. thank you…
KUDOS and good luck!!!!
uhm……i dont know what to say guys….my interview’s gonna be on tuesday. i was in ecstacy when i have received their call this morning about my upcoming interview. The position is Data processor, i dont know anything about wats before but now that i have read all this comments wheteher they be facts or fallacies, do i have to come to their office for the interview?it’ll bew my first job hopefully and i dont want my first to get ruined that easily. i know i can compete but will it be worth it?enlighten my mind guys……..thans
totoO ba to lahat?
tsk tsk..
i was thinking of apPlying pa naman in wats davao..
These nasty blogs never happened in Cebu. This just goes to say that Davao agents in Wats are IDIOTS! That’s the problem in only having a handful of experience. In cebu, we have 57 call centers manned by great guys. You have had great guys I suppose, but you were hitting them below the belt I . We are going to monitor Wats agents from Davao going to Cebu and hit you from behind too. If that’s how you play your game. Just put it this way, Cebu is way better off than you guys. You agents from Wats Davao are bunch of lousy assholes!!!! Bad thing Danny wasn’t able to monitor what squatters area you guys came from!
wats need a talented, articulate at the same time accurate agents at all times….. when you applied at wats they were measuring your capabilities and skills….. but if ever you have failed on that aspect when you were hired then they have the right to fire you. So what now! Wats gave me the chance to excel. Can u still remember the time that wats gave you a very relaxed environment with no dress codes? Wats really understood what a call center job means. It is perhaps the very low costing job in the U.S unlike here in the philippines we have considered this job as as an executive like job in which other companies do follow with sleeves on it and and tuxedos!!!! What the fuck!!!
i love wats and im very thankful for that company.
kung mag.ininglis ta ba tarunga ninyo ha? kay mauwaw ta sa mga tagawats…… ang mga tarung mag.iningles kay na rba didto.
wala pa lagi nanirado ang wats davao… pero… kaila mog 2hrs undertime to 5days leave. karon kulang na silag tawo kay ang mga empleyado nila, di na ganahan manarbaho. naay pay 3mos ontract nga murag ambot ug tarung ba nah… i heard, sa CDO unta mag put up ug wats sa mindanao. didto nlng unta arong wa mo nag da’g yagaw diris’dabaw!! sa mga nag training (batch 22 i believe), maluoy mu sa inyong kaugalingon, himuan mog sala nga wa ninyo buhata, inyong rason di paminawon kay sila ray kanunay sakto. ug kapansin mo sa mg top producers?? di man tanan pero kasgaran, kadto laging mga di maayo ug somm-skills, i mean, kanang di kahibaw mag laison, way neutral accent… kanang ing.ana gani. huna-hunaa daw kuno ug ikaw amercano, unya naay mu tawag nga murag americano pud, diba murag normal rah… AMAZING kaayo… mao nang taas clag PR kay di tungod maayo sila kundili THEY SOUND FUNNY YET INTERESTING
The author of this blog seems to present himself or herself as educated and well informed individual. I really feel sorry for you. You are actually worse than the company and the people you wrote about.
For every well trained reader would cringe reading at his blog. This individual is an absolute moron. An absolute idiot who blogs about one small company and generalised his unimpressive and moronic opinion on Cebuanos. It’s the most pathetic blogger I come across on the net.
The author has gone in all directions like a mad, rabid dog.
Believe me mate. You have no idea what you are talking about. I think you need to see a psychiatric doctor to look into the state of your mind.
Indeed, Ronnie Silva. A fallacy of generalization it is to blog about Cebuano Filipinos being rude and ill-bred! I used to work with WATS Cebu being one of the pioneers for more than two years and it has greatly enhanced my ability to converse with the foreign language.
To you, Not In Cebu, I agree for a close monitoring of Davao WATS agents coming to Cebu. They need to learn and refine themselves before they can join the Cebu team; else, they better stay in Davao.
Whoever the author is – you need help my friend.
Wats gave me all the opportunities to grow. So many great people in cebu yet too much ill feeling in Davao.
So sad to hear that. Cebu Wats was just one of the best place to work with. Best cool people! miss working with them, but see you soon guys! Not in nthe same company but at least closer to the best people. See you soon Feb 2010!
wats davao hve just resumed their training this year. how do i know? because i am among the lucky ones! i heard they have really high standards…so being one of their chosen few makes me feel really privileged. i have been reading the comments but then, i know i need to experience it first before i judge the company…good luck to me! my training’s next week so i am keeping my fingers crossed….if you guys wanna apply, the process is just really easy…just bring your resume, be interviewed, and you get the results! no dilly dallying..they give it to you straight out..had to admit i was a bit put off with the comments of the interviewer but i am gonna take it as a challenge…yeah! aja!
I’ve been employed by this company for 2 years…I do love the shift schedule, the type of work given to me, the interactions with my co-workers, and the type of environment provided.
Sometimes, we also face difficulties with the specific project given especially if the incidence is low. I understand that part. The only thing that i dont like about the company management is they dont seem to see that “scenario”. All they want their agents to do is to always crank up their individual PR…but how can you crank up your PR if they are letting you conduct projects that are not even productive? With my experience, I’ve been working with various teams and with my first year, well, all seemed to be fine… not until WISE has been implemented. I think implementing suc policy is not even fair. Why put the blame on the agents where in fact, all agents are aiming to get a complete? There are so many thing to consider on this: respondent, type of project, lenght of the survey, so on and so forth. But the thing here, they wont even try to consider some factor…
I think doing research just like what i did before is all about luck. if you are the lucky person of the day, then you get the highest PR….
And also,theyu dont even see the efforts made the promissing agents who worked hard just to make a clean survey.
Western Wats is still the world’s largest Data collection group….in terms of mass termination.